The Mobile Unified Communications And Collaboration Market
  • Published Date: Aug-2021
  • |
  • 180 Pages
  • |
  • Report ID: IC1633

The Mobile Unified Communications And Collaboration Market

The Mobile Unified Communications And Collaboration Market is expected to grow from USD 17.7 billion in 2020 to USD 73.7 billion by 2026 at a CAGR of 22.9% from 2020 to 2026.

  • Report Description
  • Table of Content
  • Segmentation
  • Companies

The mobile unified communication and collaboration (MCU & C) technology is a devoted solution to create an advanced and integrated communication format for the public, private, or business enterprises. In this technology, the users can make good utilization of the digital and internet networks to create higher communication and collaboration system between each other. From a small start-up to a large corporation, a broad range of workforces are benefiting from the advanced UC technology. The rising trend of bringing your device (BYOD) into the workforce is making scopes for the UC & C solutions to make use of a large number of diverse and connected devices under one secure network platform. The inclination towards digital communication in the workplace is one of the key drivers of the global market. The abilities of the UC & C technology are improving the workflow of present-day business by a lot through advanced and effectual communication between the clients and employees. The enterprises can make a centralized board or system to gather all the working activity under one live-update network. The mobile unified communication and collaboration market is facing acceptance owing to the multiple capabilities of the technology. Real-time virtual unified communication is more effective than earlier modes of digital connecting systems. The approach behind unified communication and collaboration technology has two major components, i.e., communication and collaboration. Improved VolP (voice over internet protocol), live chat, video conferencing, etc features allow team members to connect and collaborate from remote locations. These features are a key attraction for the end-users to improve the productivity and communication between team members and employees in an organization. Apart from this, the dearth of interoperability among vendor products will hamper the market growth. The potentials of the UC & C technology are high in the coming years owing to the upcoming innovations in the communication and technological industries. There are new developments in the fields of the artificial intelligence (AI), internet of things (IoT), etc, which are going to provide new avenues for the mobile unified communication and collaboration business. There are rising numbers of mobile and IoT devices everywhere in the world. This trend will be supplemented further with the emergence of 5G network technology in the field. Several new technologies such as virtual reality (VR) will be used in workplaces for creating virtual meets and improved virtual experiences from remote locations. 

These facilities are going to create a huge demand for UC & C technologies also. The demand for rising digital devices will boost the mobile unified communication and collaboration market growth further. New technologies and mobile devices are likely to transform the work culture of present-day corporations and private limited SMEs in the coming future.

The global Mobile Unified Communications and Collaboration Market is segregated on the basis of Organization Size as Large Enterprises and Small and Medium Business. Based on Service the global Mobile Unified Communications and Collaboration Market is segmented in Managed Services, Training and Support, Implementation and Integration, Consulting and Others. Based on Solution the global Mobile Unified Communications and Collaboration Market is segmented in Content and Collaboration, Unified Messaging, Conferencing, Voice Solution and Others. Based on Vertical the global Mobile Unified Communications and Collaboration Market is segmented in Retail and Consumer Goods, BFSI, Transport and Logistics, Healthcare, Media and Entertainment and Telecom and IT.

The global Mobile Unified Communications and Collaboration Market report provides geographic analysis covering regions, such as Europe, North America, Asia Pacific, and Rest of The World. The Mobile Unified Communications and Collaboration Market for each region is further segmented for major countries including the U.S., Canada, Germany, the U.K., France, Italy, China, India, Japan, Brazil, South Africa, and others.

Competitive Analysis

Avaya Inc., Broadsoft Inc., Cisco Systems Inc., Damaka Inc., Digium Inc. and others are among the major players in the global Mobile Unified Communications and Collaboration Market. The companies studied in terms of product strategy and various n several growth and expansion strategies to gain a competitive edge in the market. The major players not only follow value chain integration with business operations in multiple stages of the value chain.      

  • In 2020, Atos partnered with Damovo to extend their UC & C technology in Belgium, Luxembourg and Finland. 
  • In 2020, AVANT Communications announced collaboration with Zoom for sharing the video-based UC capabilities of the company through the Zoom referral partner program. 
  • In February 2014, Alcatel Lucent launched new cloud-based enterprise communication solutions for both medium & small-sized enterprises.
  • The global Mobile Unified Communications and Collaboration Market has been segmented as below:

Mobile Unified Communications and Collaboration Market, By Organization Size

  • Large Enterprises
  • Small and Medium Business

Mobile Unified Communications and Collaboration Market, By Service

  • Managed Services
  • Training and Support
  • Implementation and Integration
  • Consulting
  • Others

Mobile Unified Communications and Collaboration Market, By Solution

  • Content and Collaboration
  • Unified Messaging
  • Conferencing
  • Voice Solution
  • Others

Mobile Unified Communications and Collaboration Market, By Vertical

  • Retail and Consumer Goods
  • BFSI
  • Transport and Logistics
  • Healthcare
  • Media and Entertainment
  • Telecom and IT

Mobile Unified Communications and Collaboration Market, By Region

  • Europe
  • North America
  • Asia Pacific
  • Rest of The World

Mobile Unified Communications and Collaboration Market, By Company

  • Avaya Inc.
  • Broadsoft Inc.
  • Cisco Systems Inc.
  • Damaka Inc.
  • Digium Inc.
  • Huawei Technologies Co. Ltd.
  • IBM Corp.
  • Microsoft Corp.
  • Mitel
  • Mobisma AB
  • NEC Corporation of America
  • Nokia Networks
  • Ribbon Communications Inc.
  • Unify Inc.
  • Verizon Enterprise Solutions
  • XO Communications

The report covers the below scope:

  • Global Mobile Unified Communications and Collaboration Market sizes from 2020 to 2026, along with CAGR for 2020-2026
  • Market size comparison for 2019 vs 2026, with actual data for 2019, estimates for 2019 and forecast from 2020 to 2026
  • Global Mobile Unified Communications and Collaboration Market trends, covering comprehensive range of consumer trends & manufacturer trends
  • Value chain analysis covering participants from raw material suppliers to the downstream buyer in the global Mobile Unified Communications and Collaboration Market
  • Major market opportunities and challenges in forecast timeframe to be focused
  • Competitive landscape with analysis on competition pattern, portfolio comparisons, development trends and strategic management
  • Comprehensive company profiles of the key industry players

The years considered for the study are as follows:

  • Base year - 2019
  • Estimated year - 2019
  • Projected year - 2020
  • Forecast period - 2021 to 2026

Report Scope:

The global Mobile Unified Communications and Collaboration Market report scope includes detailed study covering underlying factors influencing the industry trends. The report covers analysis on regional and country level market dynamics. The scope also covers competitive overview providing company market shares along with company profiles for major revenue contributing companies. The report scope includes detailed competitive outlook covering market shares and profiles key participants in the global Mobile Unified Communications and Collaboration Market share. Major industry players with significant revenue share include Avaya Inc., Broadsoft Inc., Cisco Systems Inc., Damaka Inc., Digium Inc. and others.

Why to Buy this Report:

  • Gain detailed insights on the Mobile Unified Communications and Collaboration industry trends
  • Find complete analysis on the market status
  • Identify the Mobile Unified Communications and Collaboration Market opportunities and growth segments
  • Analyse competitive dynamics by evaluating business segments & product portfolios
  • Facilitate strategy planning and industry dynamics to enhance decision making

Target Audience:

  • The report targeted towards the existing players in the industry is as follows:
  • Market Manufacturers/Service Providers
  • Market Wholesale/Traders
  • Investment and Financial Institutions

Free and Paid Customization based on the requirement


1.      Introduction

1.1.       Key Points

1.2.      Report Description

1.3.      Markets Covered

1.4.      Stakeholders

2.     Research Methodology

2.1.      Research Scope

2.2.     Research Methodology

2.2.1.     Market Research Process

2.2.2.    Research Methodology

2.2.2.1.           Secondary Research

2.2.2.2.          Primary Research

2.2.2.3.          Models for Estimation

2.3.     Market Size Estimation

2.3.1.     Bottom-Up Approach

2.3.2.    Top-Down Approach

3.     Executive Summary

4.    Market Overview

4.1.      Introduction

4.2.     Drivers

4.3.     Restraints

4.4.     Opportunities

4.5.     Challenges

5.     Mobile Unified Communications and Collaboration Market, By Organization Size

5.1.      Key Points

5.2.  Large Enterprises

5.3.  Small and Medium Business

6.    Mobile Unified Communications and Collaboration Market, By Service

6.1.      Key Points

6.2. Managed Services

6.3. Training and Support

6.4. Implementation and Integration

6.5.  Consulting

6.6. Others

7.     Mobile Unified Communications and Collaboration Market, By Solution

7.1.      Key Points

7.2.  Content and Collaboration

7.3.  Unified Messaging

7.4.  Conferencing

7.5.  Voice Solution

7.6.  Others

8.    Mobile Unified Communications and Collaboration Market, By Vertical

8.1.      Key Points

8.2. Retail and Consumer Goods

8.3. BFSI

8.4. Transport and Logistics

8.5. Healthcare

8.6. Media and Entertainment

8.7.  Telecom and IT

9.    Competitive Landscape

9.1.      Introduction

9.2.     Start-up companies- Mobile Unified Communications and Collaboration Market

9.3.     Recent Developments

9.3.1.     Mergers & Acquisitions

9.3.2.    New Product Developments

9.3.3.    Portfolio/Production Capacity Expansions

9.3.4.    Joint Ventures, Collaborations, Partnerships & Agreements

9.3.5.     Others

10.            Company Profile

10.1. Avaya Inc.

10.2.    Broadsoft Inc.

10.3.    Cisco Systems Inc.

10.4.    Damaka Inc.

10.5.    Digium Inc.

10.6.    Huawei Technologies Co. Ltd.

10.7.     IBM Corp.

10.8.    Microsoft Corp.

10.9.    Mitel

10.10.Mobisma AB

10.11.  NEC Corporation of America

10.12. Nokia Networks

10.13. Ribbon Communications Inc.

10.14. Unify Inc.

10.15. Verizon Enterprise Solutions

10.16. XO Communications


Mobile Unified Communications and Collaboration Market, By Organization Size

  • Large Enterprises
  • Small and Medium Business

Mobile Unified Communications and Collaboration Market, By Service

  • Managed Services
  • Training and Support
  • Implementation and Integration
  • Consulting
  • Others

Mobile Unified Communications and Collaboration Market, By Solution

  • Content and Collaboration
  • Unified Messaging
  • Conferencing
  • Voice Solution
  • Others

Mobile Unified Communications and Collaboration Market, By Vertical

  • Retail and Consumer Goods
  • BFSI
  • Transport and Logistics
  • Healthcare
  • Media and Entertainment
  • Telecom and IT

Mobile Unified Communications and Collaboration Market, By Company

  • Avaya Inc.
  • Broadsoft Inc.
  • Cisco Systems Inc.
  • Damaka Inc.
  • Digium Inc.
  • Huawei Technologies Co. Ltd.
  • IBM Corp.
  • Microsoft Corp.
  • Mitel
  • Mobisma AB
  • NEC Corporation of America
  • Nokia Networks
  • Ribbon Communications Inc.
  • Unify Inc.
  • Verizon Enterprise Solutions
  • XO Communications

License Options

  • Single 1500 USD
  • Multiple 3000 USD