The Digital Workplace Market
  • Published Date: Aug-2021
  • |
  • 180 Pages
  • |
  • Report ID: IC1589

The Digital Workplace Market

The Digital Workplace Market is expected to grow from USD 22.7 billion in 2020 to USD 72.2 billion by 2026 at a CAGR of 21.3% from 2020 to 2026.

  • Report Description
  • Table of Content
  • Segmentation
  • Companies
  • News

A digital workplace is defined as a collection of all the digital tools in an organization which allow employees to carry out their jobs at their respective workplaces. It ranges from HR applications and key business applications to e-mail, instant messaging and enterprise social media tools and virtual meeting tools. This technology consists of various tools such as communication tools, intranet, email, Customer relationship management (CRM), Enterprise resource planning (ERP), HR system, calendar and other enterprise processes or tools which help in the general daily functioning of a business. The transformation of workplace, increased digitalization with an objective to transform the technology, employees, and business processes in such a way that it improves and enhances the operational efficiency and leads towards meeting the organizational goals is propelling the digital workplace market. The changing working culture and rising demand for remote working abilities from employees to attain work-life balance are the key factors accelerating the digital workplace market. The organizations are slowly enabling the employee to Bring Your Own Device (BYOD) to the workplace, which has resulted in the workplace transformation. Furthermore, the emerging technologies are rapidly unified in the market; hence, the time-to-user becomes vital for companies. For IT and telecommunication organizations, these rapid integrations of technologies cannot be addressed with the standard or conventional delivery models. IT and telecommunication companies manage a broader customer base and fulfill different customer requirements. Handling complex and confidential data within the IT and Telecom industry makes it important for the organizations to implement digital workplace and enhance customer fulfillment, thus enabling them to uphold their competitive position. Apart from this, the limited training and essential education among the workforce creates constraints for the market growth.

Moreover, the SMEs adopting digital workplace solutions obtain a competitive benefit in the industry through high productivity, cost savings, a more mobile and agile workforce, increased flexibility and resilience in the marketplace. It is important for Small and Medium-sized Enterprises (SMEs) to concentrate on their business operations and growth, and boost their strength in their domain of business. In addition to this, the SMEs lack the internal skills to handle the It infrastructure. As to overcome these challenges, SMEs require managed services which are cost-effective and allow digital workplace transformation. Thus, the rising digital workplace transformation in the small and medium-sized enterprises will create immense opportunities for the market.

The global Digital Workplace Market is segregated on the basis of component as Solutions and Services. Based on Organization the global Digital Workplace Market is segmented in Small and Medium Enterprises and Large Enterprises. Based on End-use the global Digital Workplace Market is segmented in BFSI, IT & Telecommunication, Retail & Consumer Goods, Healthcare & Pharmaceuticals, Manufacturing and Others.

The global Digital Workplace Market report provides geographic analysis covering regions, such as Europe, North America, Asia Pacific, and Rest of The World. The Digital Workplace Market for each region is further segmented for major countries including the U.S., Canada, Germany, the U.K., France, Italy, China, India, Japan, Brazil, South Africa, and others.

Competitive Analysis

Accenture, DXC Technology Company, HCL Technologies Limited, ATOS, Capgemini and others are among the major players in the global Digital Workplace Market. The companies studied in terms of product strategy and various n several growth and expansion strategies to gain a competitive edge in the market. The major players not only follow value chain integration with business operations in multiple stages of the value chain.

  • In February 2020, Infosys collaborated with GE Appliances. The collaboration aims to allowing digital and workplace transformation. Infosys will support GE Appliances in developing its IT infrastructure and run IT in managed services mode with this partnership.
  • In November 2019, Atos launched Workplace as a Service | Google Edition, as a part of its Atos Digital Workplace solutions, to offer enterprise customers with a way of improving the employee workplace experience via greater choice for users and an enhance to productivity. As part of its partnership with Google Cloud, Atos is providing a distinct, integrated, and secure package, as well as the supply and support of Chromebooks with Atos’ Circuit software, including Google’s G Suite, supported with migration, setup and management services.

The global Digital Workplace Market has been segmented as below:

Digital Workplace Market, By Component

  • Solutions
  • Services

Digital Workplace Market, By Organization

  • Small and Medium Enterprises
  • Large Enterprises

Digital Workplace Market, By End-use

  • BFSI
  • IT & Telecommunication
  • Retail & Consumer Goods
  • Healthcare & Pharmaceuticals
  • Manufacturing
  • Others

Digital Workplace Market, By Region

  • Europe
  • North America
  • Asia Pacific
  • Rest of The World

Digital Workplace Market, By Company

  • Accenture
  • DXC Technology Company
  • HCL Technologies Limited
  • ATOS
  • Capgemini
  • Citrix
  • Cognizant
  • Compucom
  • Computacenter
  • Getronics
  • IBM Corporation
  • NTT Data Corporation
  • Stefanini
  • TCS
  • Unisys
  • Wipro
  • KissFlow
  • Capgemini

The report covers the below scope:

  • Global Digital Workplace Market sizes from 2020 to 2026, along with CAGR for 2020-2026
  • Market size comparison for 2019 vs 2026, with actual data for 2019, estimates for 2019 and forecast from 2020 to 2026
  • Global Digital Workplace Market trends, covering comprehensive range of consumer trends & manufacturer trends
  • Value chain analysis covering participants from raw material suppliers to the downstream buyer in the global Digital Workplace Market
  • Major market opportunities and challenges in forecast timeframe to be focused
  • Competitive landscape with analysis on competition pattern, portfolio comparisons, development trends and strategic management
  • Comprehensive company profiles of the key industry players

The years considered for the study are as follows:

  • Base year - 2019
  • Estimated year - 2019
  • Projected year - 2020
  • Forecast period - 2021 to 2026

Report Scope:

The global Digital Workplace Market report scope includes detailed study covering underlying factors influencing the industry trends. The report covers analysis on regional and country level market dynamics. The scope also covers competitive overview providing company market shares along with company profiles for major revenue contributing companies. The report scope includes detailed competitive outlook covering market shares and profiles key participants in the global Digital Workplace Market share. Major industry players with significant revenue share include Accenture, DXC Technology Company, HCL Technologies Limited, ATOS, Capgemini and others.

Why to Buy this Report:

  • Gain detailed insights on the Digital Workplace industry trends
  • Find complete analysis on the market status
  • Identify the Digital Workplace Market opportunities and growth segments
  • Analyse competitive dynamics by evaluating business segments & product portfolios
  • Facilitate strategy planning and industry dynamics to enhance decision making

Target Audience:

  • The report targeted towards the existing players in the industry is as follows:
  • Market Manufacturers/Service Providers
  • Market Wholesale/Traders
  • Investment and Financial Institutions

Free and Paid Customization based on the requirement


1.      Introduction

1.1.       Key Points

1.2.      Report Description

1.3.      Markets Covered

1.4.      Stakeholders

2.     Research Methodology

2.1.      Research Scope

2.2.     Research Methodology

2.2.1.     Market Research Process

2.2.2.    Research Methodology

2.2.2.1.           Secondary Research

2.2.2.2.          Primary Research

2.2.2.3.          Models for Estimation

2.3.     Market Size Estimation

2.3.1.     Bottom-Up Approach

2.3.2.    Top-Down Approach

3.     Executive Summary

4.    Market Overview

4.1.      Introduction

4.2.     Drivers

4.3.     Restraints

4.4.     Opportunities

4.5.     Challenges

5.     Digital Workplace Market, By Component

5.1.      Key Points

5.2.  Solutions

5.3.  Services

6.    Digital Workplace Market, By Organization

6.1.      Key Points

6.2. Small and Medium Enterprises

6.3. Large Enterprises

7.     Digital Workplace Market, By End-use

7.1.      Key Points

7.2.  BFSI

7.3.  IT & Telecommunication

7.4.  Retail & Consumer Goods

7.5.  Healthcare & Pharmaceuticals

7.6.  Manufacturing

7.7.  Others

8.    Competitive Landscape

8.1.      Introduction

8.2.     Start-up companies- Digital Workplace Market

8.3.     Recent Developments

8.3.1.     Mergers & Acquisitions

8.3.2.    New Product Developments

8.3.3.    Portfolio/Production Capacity Expansions

8.3.4.    Joint Ventures, Collaborations, Partnerships & Agreements

8.3.5.    Others

9.    Company Profile

9.1.  Accenture

9.2. DXC Technology Company

9.3. HCL Technologies Limited

9.4. ATOS

9.5.  Capgemini

9.6. Citrix

9.7.  Cognizant

9.8. Compucom

9.9. Computacenter

9.10.    Getronics

9.11.      IBM Corporation

9.12.    NTT Data Corporation

9.13.     Stefanini

9.14.    TCS

9.15.     Unisys

9.16.    Wipro

9.17.     KissFlow

9.18.    Capgemini


Digital Workplace Market, By Component

  • Solutions
  • Services

Digital Workplace Market, By Organization

  • Small and Medium Enterprises
  • Large Enterprises

Digital Workplace Market, By End-use

  • BFSI
  • IT & Telecommunication
  • Retail & Consumer Goods
  • Healthcare & Pharmaceuticals
  • Manufacturing
  • Others

Digital Workplace Market, By Company

  • Accenture
  • DXC Technology Company
  • HCL Technologies Limited
  • ATOS
  • Capgemini
  • Citrix
  • Cognizant
  • Compucom
  • Computacenter
  • Getronics
  • IBM Corporation
  • NTT Data Corporation
  • Stefanini
  • TCS
  • Unisys
  • Wipro
  • KissFlow
  • Capgemini

License Options

  • Single 1500 USD
  • Multiple 3000 USD